Sentinel is a revenue-intelligence workspace built around one idea: risk should be derived from activity, not assigned by a forecast committee. This page covers the model and the day-to-day workflow. For API specs, see the reference.
Every deal carries a risk score from 0 to 1. The score is recomputed on read from three signals: time-in-stage, recent activity, and engagement decay. Nothing is stored as a black-box prediction - open any deal and the reasoning is cited inline.
Risk lives separately from stage. A deal in negotiation with no activity for two weeks reads high risk even though the stage looks healthy. That gap is what Sentinel is for.
Open /dashboard. The Morning Brief surfaces deals that crossed a risk threshold overnight, scheduled meetings, and outstanding actions. Click any deal to see its timeline, last activity, and the reasons behind its score.
Sentinel uses a six-stage canonical model. Integration syncs map provider-specific stages into this set, so reports work across CRMs.
Events are the input the risk engine reads from. Anything missing from a deal's timeline is missing from its score, so log promptly - memory degrades fast.
Sentinel is read-only against every integrated system - it never writes back into your CRM or calendar. Connect from /settings → Integrations.
Postgres database under your account. Integration credentials are encrypted at rest with AES-256-GCM. Deletion runs immediately when requested - no retention period.
No. Pipeline data is never used to train shared models. AI requests go through OpenRouter with per-deal context only.
No. Sentinel is run by one person, so synchronous channels would be closed more often than open. Email and GitHub issues are the support paths - both get answered.
No contractual SLA. Response targets on the support page are what we hit in practice; we don't promise tiers we can't honor.
/settings → Danger zone → Delete account. Removes everything, revokes integration tokens, runs immediately.
The API reference and developer docs cover everything below the UI.